IMPORTANT NOTE:
- Effective 3rd August, Teladoc will have two portals for Apple. A new portal and an existing portal.
Non US employees:- If you received services from Teladoc prior to 3rd August, these records will be available in the existing portal only and will not be transferred to the new portal. Use your existing login info.
- If you want new services from Teladoc starting 3rd August, you must use the new portal. To access the new portal, you must click “Request Services”, “CREATE YOUR ACCOUNT” and use the code APPLEGLOBAL. Your login info for the existing portal will not work in the new portal.
US employees:- Click here to access the existing portal.
Expert Medical Services is here for you and your eligible family members. We can help you:
- Feel supported and confident in making medical and mental health-related decisions.
- If you’re unsure about a diagnosis or need guidance on your treatment plan.
- Find a local expert or review treatment options available to you.
- During a critical medical event, with expert advice.
- Transgender and Intersex Medical Advocacy Program (TIMAP): Work with a Teladoc physician to get access to expert care from LGBTQ+–affirming providers.
Who can use this service?
As an Apple employee, you and your family members get unlimited access to this service at no additional cost
What to expect
You’ll be assigned a physician who will work with you. Here’s the process:
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1
Start a case
- Via Portal (Preferred): https://apple-non-us-teladochealth.com When using the portal, use the code APPLEGLOBAL.
- Via Email: AppleNonUSmemberservices@teladochealth.com.
- Telephone: +1-408-419-1607 (collect calls accepted as applicable in your region).
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2
Access expert guidance
Connect with a physician who guides you through every step in the process and coordinates your review with a team of specialists.
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3
Receive collaborative care
Our team of physicians works with you to develop and deliver a clear diagnosis and treatment plan that’s right for you.